On Growing the Culture

We’ve been building a lot of momentum around the product and we’ve been very fortunate to land on something (iteratively) that deeply resonates with folks, especially our early customers.

This means, of course, that we’ve attracted a little bit of attention with financial parters and venture capitalists and we’re honored and humbled for that type of attention. The conversations have been fun, enlightening, and very challenging – just like any good relationship should be, right?

Consequently, with this growing (positive) storm of events coming our way we naturally have begun to think about building and expanding our small team of 3 (Jeff, Nolan, and myself) and bringing on talented folks to help us really step on the gas.

via Dilbert

Hiring is both an art and a science, equal parts systems and intuition. There are 1,000+ blog posts about how to find and hire the “best” talent for early-stage companies but the reality is that every situation and company is different and if you attempt to use a one-size-fits-all approach you’ll most certainly fail.

What we do know is that an organization’s culture is both solid and fluid at the exact same time. Solid insofar as the values that we have as people and as an organization and the behavior that we believe exemplifies those values which are, in no uncertain terms, immutable.

But organizational culture is also fluid insofar as the fact that as we grow as a team and expand we know that our culture will change with the people that make it and build it. As we add a diverse set of folks and perspectives and opinions we know that the organization will stretch and grow and evolve.

It will be tough and challenging but any growth of any sort always is a bit awkward and uncomfortable; it just comes with the territory, just as puberty is never fun but we all know that it’s a necessary part of transitioning from being a child to an adult (I’m having one of my kids enter this phase and so it’s been on my mind a lot these days…).

The culture is our (growing / evolving) staff and we’re excited to be adding to it. We’re not under any illusion that it’s anything close to being perfect and so we keep our hearts and minds open when it comes to finding the right people to join us in the coming stages.

As we grow our organization we naturally will grow our culture and I, for one, can’t wait for it to start.

Also published on Medium.

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